We normally process all orders and dispatch within 1-3 working days. Our delivery time for Australian destinations is between 3 and 10 working days depending exactly where the destination is and what your requirements are. If there are any unexpected delays we will advise you as soon as we are aware and keep you updated with the status of your order. Unfortunately we are currently unable to ship internationally.
Shipping charges vary depending on the products ordered & the destination. Shipping charges can be calculated on the shopping cart page once a product is added to your cart.
Our Couriers are usually quick and reliable, but WA Rugs cannot accept responsibility for any losses during transit. If your parcel goes missing, we will do everything we can to help you find it.
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Due to the impact of the current COVID-19 situation across Australia, our transport partners are facing an unprecedented volume of deliveries.
Please understand that we are all trying our very best to deliver your orders as soon as possible, but please allow for the delivery time to be longer than usual.
Current delivery time for orders may be up to 15 working days.
We sincerely apologise for any inconvenience that may occur.